![]() ![]() The original purchase information will be required. Product to be returned should be packed carefully - CJ's Hearth and Home is not responsible for shipping damage on returned items. The defective product must be shipped back with an RMA (Return Merchandise Authorization) issued by CJ's Hearth and Home for that specific product which states the nature of the defect or warranty claim. Please refer to the Warranty Chart below for warranty periods. The warranty on parts and in-house labor will apply only to claims presented to us by our original customer and is in lieu of all other warranties expressed or implied. The Outdoor Plus, Inc., warranties product against manufacturing defects that prevent safe and correct operation of the product commencing from the date of original sale or shipment from TOP. This warranty is only applied to original purchases.This warranty excludes claims for consequential, indirect-collateral expenses arising from the products defects or warranty recovery.Any labor involving installation or maintenance with the unit is not covered.The warranty does not cover items that have been damaged by overheating, modification, abuse, or improper storage.Merchandise Authorization (RMA) issued by TOP for that specific product and any other additional information for the nature of the defect or warrant claim.The defective product must be sent back to TOP with a Return This warranty is for the parts and in-house (TOP) labor.This commences from the date of original sale / shipment from The Outdoor Plus.Stainless Steel Pan & Valve Box: Commercial – 1 year Residential – 3 years. ![]()
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